Terms & Conditions
Illuma Studio is a subsidiary of Illuma Studios, LLC and is engaged in the custom design of decorative art for the home, office, hospitality, and other commercial spaces. Illuma Studio uses new technologies and materials to produce its products in collaboration with others to fulfill its clients' needs.
The merchandise is available “on-line” and "off". We live, work and play in the United States of North America, but will happily travel to install our work wherever we're needed.
As a company, we want to express our genuine desire to make your experience with us a joyful one and our relationship one of trust and reliability. We are committed to providing you with digitally printed and handmade products that exceed your expectations in both quality and beauty.
We believe that communication is the key to every successful relationship and we encourage it, the more we know about you and your wishes, the happier you will be when your project is completed.
To establish a base for future conversations the following are our policies that refer to all manner of transaction-related issues and use of our website(s). You will be prompted to read and agree to these policies as part of the registration process or as required at check-out. If we didn’t think it was important to clearly state these things in advance we certainly wouldn’t waste your time with it, we hope you agree.
Sometimes legalize can sound harsh and unfriendly; we don’t intend it to, it’s just the nature of the language and it’s designed to not leave room for interpretation; just the facts. Nobody likes unpleasant surprises, hopefully, we will be able to circumvent any by fully explaining what you can expect from us as a company, while also learning what we are anticipating from you during the design, ordering, production and installation processes.
How to Order:
For Digitally Printed Glass: There are bundled products featured in the Shop(s) and also there is the ability to customize and spec out printed glass using the Illuma Designer. Both solutions are encrypted and hosted on eCommerce secure servers. We do not store any Credit Card information.
Once orders are received they are put on hold for a 48 hour grace period during which time the Illuma art department will review your uploaded/submitted art files to ensure print quality. If there is a problem with the files, they will work with you to resolve it quickly. If you don't hear from us during this grace period, then it's safe to assume that all is well with submitted files. Once these files are released to the printer manufacturer, the window for changes and cancellations is closed. For more on this please review our Cancellation, Return & Re-Printing policy.
Illuma does not allow Returns, only Reprints of original approved and converted artwork.
All prices are based on the square footage of glass. There are no minimum requirements imposed as to the quantity, however, the minimum size is 8" x 12".
The Designer is an exciting new tool that has been developed by us specifically for you to make the ordering process for digitally printed glass easy and convenient. Many cool features are planned for the Designer and we welcome all feedback and ideas to keep it evolving. Check out the FAQ section on the Designer for more information.
It starts with the most basic offering of what we feel is “standard”, that said, just because it’s not in the Designer doesn’t mean you can’t get it. There’s very little that you cannot do with this product, so please use the Custom Quote form link below or in the footer and simply ask, we’ll get back to you right away.
For Handpainted, Faux & Embellished Glass: This work requires a full understanding of the project aesthetics and probably a meeting or two. It all depends on what is needed. Please use this Custom Project Brief form to start the conversation.
For Digital Print Transfer:
For 3D Digital Canvas Print:
Custom quoting for a print is available and can be accessed by using this form.
Large project quoting is available and can be accessed by using this form.
Our Contact Information
Our official hours of operation are 8 am - 6 pm Mon-Fri (Eastern Standard Time U.S.A.). The standard manufacturing lead-time for delivery of printed glass averages between 4 to 6 weeks, this can vary based on any special requirements or raw materials required to finish the glass print to your specifications and how busy the printer is.
Our base of operations is in Atlanta, Georgia.
Marietta, GA 30062
PayPal Secure Server
PayPal takes all credit cards
Our shops accept credit cards
Please see the Shipping & Delivery Policy for more details.
Illuma Studios does not collect sales tax.
This website located at www.illumastudio.com; illumaglass.com; conniehorner.art or any of our affiliated sites ( collectively, the “Sites”), are provided by Illuma’Studios, LLC, to the person accessing these “Sites” we refer to as “Customer”, “Client”, you, your.
Accuracy, Completeness and Timeliness of Information on This Site
We are not responsible if information made available on these sites is not accurate, complete or current. The material on these sites is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on these sites is at your own risk. These sites may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of these sites at any time, but we have no obligation to update any information on these sites. You agree that it is your responsibility to monitor changes to the site if, of interest to you, we will attempt to be timely in relaying changes to you via email, but we suggest it is best to always check published date at bottom of the page. To be certain of the meaning of anything stated here please reach out using the contact form in the footer or email your question(s) to us at firstname.lastname@example.org
Orders, Prohibition on Reselling, and Price
All prices shown are considered "base prices" without taxes applied and are subject to change based on additional customization and/or embellishment(s). The information on this site does not constitute a binding offer to sell products described on the site or to make such products available in your area. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. You may not purchase any item from this site for resale by you or any other person, and you may not resell any item purchased from this site. The prices displayed on the site are quoted in U.S. dollars and are intended to be valid and effective only in the United States. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account.
The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products created on these Sites. That said, all of our representations have been done on a state-of-the-art color monitor that we calibrate for color accuracy specifically for the Internet after every 200 hours of work. Still, there are elements to this that are out of our control, as mentioned before, individual monitor/device settings for one thing. For large projects or large prints, it is possible to get a sample printed at “no charge” prior to the production of ordered items, you may request samples here. Samples are also available as “chargeable” items depending on your needs, please visit the Shop to learn more.
Use of Material on the Site
All content on these Sites (including, without limitation, text, design, graphics, logos, icons, images, audio clips, videos, animations, ePublications, downloads, interfaces, code and software, designer | configurator, as well as, the selection and arrangement thereof), is the exclusive property of and owned by Illuma’Studios, LLC (“Illuma Studios”) and is protected by copyright, trademark and other applicable laws. Use of content on these Sites, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, downloading, copying,licensing, reverse engineering, transfer or sale of, or the creation of derivative works from any material, information, software, products or services obtained from these Sites, or use of these Sites for purposes competitive to Illuma Studios is expressly prohibited.
Illuma Studios reserves the right to refuse or cancel any person's registration for these Sites, remove any person from these Sites or prohibit any person from using these Sites for any reason whatsoever. Illuma Studios retains full and complete title to the material provided on these Sites, including all associated intellectual property rights, and provides this material to you under a license that is revocable at any time at Illuma Studios' sole discretion. Illuma Studios neither warrants nor represents that your use of materials on these Sites will not infringe on the rights of third parties not affiliated with Illuma Studios.
You may not use the contact information provided on these Sites for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of these Sites or to surreptitiously intercept any system, data or personal information from these Sites. You agree not to interrupt or attempt to interrupt the operation of these Sites in any way. Illuma Studios reserves the right, in its sole discretion, to limit or terminate your access to or use of these Sites at any time without notice. You are personally liable for any orders that you place or charges or other liabilities that you incur prior to termination. Termination of your access or use will not waive or affect any other right or relief to which Illuma’Studios may be entitled, at law or in equity.
Material You Submit
You acknowledge that you are responsible for any material you may submit via these Sites, including the legality, reliability, appropriateness, originality, and copyright of any such material. You may not upload to, distribute or otherwise publish through these Sites any content that (a) is false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (b) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (c) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of spam. You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto these Sites.
If you do submit material, and unless we indicate otherwise, you grant Illuma Studios a nonexclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such material throughout the world in any media. You grant Illuma Studios the right to use the name you submit in connection with such material if they so choose. All personal information provided via these Sites will be handled in accordance with our online Privacy Notice.
You represent and warrant that you own or otherwise control all the rights to the content you post, upload, submit; that the content is accurate; that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will indemnify Illuma Studios for all claims resulting from content you supply.
Most importantly is the submission of your artwork as provided by you to us for the sole purpose of the completion & digital reproduction of the merchandise purchased. This information should be submitted using the Illuma Designer as part of the creation process; via upload thru emailed order confirmation or through other forms of a contractual agreement between us. You are responsible to ensure that the information required meets with your approval. You hold Illuma Studios harmless for any errors in this information or failure to provide this information in a timely manner resulting in unnecessary delivery delays or worse, illegally printed products.
Some features in the future plans for this site may require registration. By registering at and in consideration of your use of these Sites you agree to provide true, accurate, current and complete information about yourself.
Some features in the future plans for these Sites may require the use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify Illuma Studios immediately. We may assume that any communications we receive under your password have been made by you unless we receive notice otherwise.
You or third parties acting on your behalf are not allowed to frame this site or use our proprietary marks as meta tags, without our written consent. These marks include, but are not limited to, "Illuma Studio", "Illuma Glass”, “Illuma Décor”, “Illuma Art”. "Connie Horner". You may not use frames or utilize framing techniques or technology to enclose any content included on these Sites without our express written consent. Further, you may not utilize any site content in any meta tags or any other "hidden text" techniques or technologies without Illuma’Studios express written consent.
Future plans for this site may contain links to other Web sites, some of which are operated by Illuma Studios or its Partner Affiliates and others of which are operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all the information on the other sites and are not responsible for the content of those or any other sites or any products or services that may be offered through those or any other sites. The inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to you in regard to your use of any linked sites. Illuma Studios is not responsible for any losses, damages or other liabilities incurred as a result of your use of any linked sites.
Trademarks and Copyrights
Trademarks, logos and service marks displayed on this site are registered and unregistered trademarks of Illuma Studios, LLC. (“Illuma Studios”), not other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on the Illuma Studios Sites shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on these Sites, or any linked third party sites without the owner's prior written permission, except as otherwise described herein. Illuma Studios reserves all rights not expressly granted in and its own Sites and their content. These Sites and all of their content, including but not limited to text, design, graphics, interfaces, and code, and the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United States and other countries.
Trademarks; Trade names & Trade Slogans
The following marks are currently in the process of being registered and have the right to use the symbol of “ ™” by them.
Copyrights Designs & Artwork
The majority of the artwork is original to these Sites and the Illuma brand; the work has been created using the Adobe Creative Suite and all are considered as the sole property of Illuma’ Studios, LLC. Certain products have also been registered because they are unique to Illuma Studios. These carry the “ ©“ by their name for identification as such.
There is use of some stock images used as filler content on the Sites and for use in promotional marketing, all licenses are on file and available upon request. We primarily purchase the stock photography from Canstock, Shutterstock, Dreamtime and iStock.
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. ILLUMA STUDIOS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NON-INFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ILLUMA STUDIOS OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. ILLUMA STUDIOS DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK AND THAT THE SITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER ILLUMA STUDIOS NOR ITS AFFILIATES, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SITE, OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THIS SITE OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US, OR THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE SITE, ILLUMA STUDIOS'S REMOVAL OR DELETION OF ANY MATERIALS SUBMITTED OR POSTED ON ITS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ILLUMA STUDIOS, ITS AFFILIATES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER ILLUMA STUDIOS NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH ILLUMA STUDIOS IS TO DISCONTINUE YOUR USE OF THE SITE. YOU AND ILLUMA STUDIOS AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Jurisdiction and Applicable Law
Entire Agreement and Admissibility
If any provision of this agreement is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place.
Revised: November 9, 2019